Northborough Free Library

Interlibrary Loans - Request Materials/Place Holds Online

FIND IT!	REQUEST IT!	RECEIVE IT!	ASK ABOUT IT!
First, Search the Northborough Catalog	When you find the item you are looking for, click: Place Hold Follow the prompts to enter your library card number and password. NOTE: If your card existed before June 1, 2012, your password is your last name in capital letters. If your card was new after June 1, 2012, your password is the last 4 digits of your phone number.	If the item is available Circulation staff will notify you by email or phone and you'll have 1 week to pick it up. If the item is not available it will come from another library, usually within 4-5 days. When requesting very popular titles you will be added to a wait list, and contacted when your item arrives. Limit 20 Requests at one time.	If you have any questions or if you haven't received your hold within 5 days, please contact our Circulation staff: 508-393-5025, x 6.
If you don't find it in the Northborough Catalog, Search All C/W MARS Libraries In the Library Catalog, click on the drop-down arrow next to "Northborough.” "All C/W MARS Libraries” is at the top of the list.	When you find the item you are looking for, click: Place Hold Enter your library card number and password.	These types of requests typically take 4-5 days to arrive. Circulation staff will notify you by email or phone when the material is ready, and you'll have 1 week to pick it up.	If you have any questions or if you haven't received your hold within 5 days, please contact our Circulation staff: 508-393-5025, x 6.
If you don't find it in C/W Mars libraries Search the Massachusetts Virtual Catalog Searches participating public, academic, and special libraries across the state.	Phone 508-393-5025 x 5 or email reference@northboroughlibrary.org the Reference Department with as much information as possible about the item you are looking for (title, author, publisher, publication date, ISBN).	These types of requests typically take 1 to 2 weeks or longer to arrive.	If you have questions about placing this type of request or about the status of your request, please contact our Reference staff: 508-393-5025, x 5 reference@northboroughlibrary.org
If you don't find it or it is unavailable in the Massachusetts Virtual Catalog Place a nationwide Interlibrary Loan Request	Phone 508-393-5025 x 5 or email reference@northboroughlibrary.org the Reference Department with as much information as possible about the item you are looking for (title, author, publisher, publication date, ISBN).	These types of requests typically take a month or longer to arrive. Reference staff will notify you by email or phone when the material is ready, and you'll have 1 week to pick it up. Sometimes, in the case of rare, expensive, newly published, or self-published titles, we may be unable to find libraries who own or are willing to lend certain items, but we will try!	If you have questions about placing this type of request or about the status of your request, please contact our Reference staff: 508-393-5025, x 5 reference@northboroughlibrary.org
ALSO, The Reference Department can assist you with requesting hard-to-find magazine or journal articles as well as deposit collections (multiple titles on a single topic – e.g. current fiction titles in Hindi, picture books in Spanish) through a service provided by the Boston Public Library.	Contact the Reference Department and let them know as much as possible about the articles or type of deposit collection you are looking for.	The Reference Department will contact you when the articles or deposit collections are ready. Articles can be delivered electronically to your email address or printed out for 15 cents a page.	If you have questions about placing this type of request or about the status of your request, please contact our Reference staff: 508-393-5025, x 5 reference@northboroughlibrary.org