Employment Opportunity
Part-Time Circulation Assistant
June 19, 2017


Are you a welcoming and friendly customer-service champion who loves serving the needs of library patrons at a busy service desk? This may be the job for you! The Town of Northborough Free Library seeks to fill two vacant part-time Circulation Assistant positions to assist patrons with library transactions, greet customers and provide administrative support at the check-out desk. Essential functions include answering incoming calls, responding to public inquiries, providing basic directional reference and readers advisory services, assisting with interlibrary loan materials, handling fines and fees, processing and mailing out overdue notices and performing other clerical duties, as assigned.
Hours: This is a 19-hour per week position, including rotating Saturdays (2 or 3 Saturdays per month), one evening per week (Monday evenings) and daytime hours to be determined.
Qualifications: Requires a high school diploma, with two or more years of clerical, customer service or library experience. Two years of college is preferred, or any equivalent combination of education and experience. Must be knowledgeable about general office procedures and equipment. Requires basic computer skills and familiarity with MS Office suite. Outstanding customer service skills and a friendly, welcoming attitude are a must. In addition to general knowledge of library operations and functions, a knowledge of popular books and multimedia, including eBooks and other electronic resources is preferred.
Wage: $19.44 - $25.27/hour. This is a non-benefited position.

Closing date:  Initial review of applications will begin on July 7, 2017 and the position will remain open until filled.
To Apply: Interested candidates should send a cover letter, resume and the names of 3 references to: Kate Whitman, Northborough Free Library, 34 Main Street, Northborough, MA 01532, or to kwhitman@town.northborough.ma.us. 
The Town of Northborough is an Affirmative Action/Equal Opportunity Employer.

A complete job description is located here.